Frequently asked questions
Do you offer gift certificates that I can purchase for someone?
Yes! You can buy a gift certificate for your favorite pastured poultry lover! Just visit the GIFT CARD page under SHOP in the main menu. The best part --> our Perfectly Pastured gift cards have NO EXPIRATION DATE!
What is your return policy?
We do our best at Perfectly Pastured to live up to our high standard of customer service. We thoroughly inspect every product with care before delivery. If there is a rare occasion that you are not satisfied with your order, please email us immediately (within 24 hours of delivery), and we will do our best to make right on the wrong. Due to our product being perishable, we are unable to accept returns. Thank you for understanding and supporting local.
Do you offer subscriptions on products?
Yes! We currently offer two monthly subscription options for our pastured poultry products. Check out our 10 and 15 pound subsctiptions in the SHOP tab!
What are my options for shipping, delivery or pickup?
SHIPPING: If you would like your items shipped, we currently offer flat-rate shipping within the state of Texas for $25 per box (12x12x12). Additional fees will be incurred if your order requires additional boxes. Please contact us if you are in a surrounding state and we can check on shipping times and rates for you.
Do you have any regular neighborhood deliveries?
We are in the process of setting up regularly scheduled neighborhood deliveries. If you think you are in a neighborhood that would love to have a regular delivery day, please contact us to see what we can do!